"Identify What ITSI Does/ Describe Reasons for Using ITSI/ Examine the ITSI User Interface"
"Glass Tables, Describe Glass Tables/ Use Glass Tables/ Design Glass Tables/ Configure Glass Tables"
"Managing Notable Events/ Define Key Notable Events Terms and their Relationships/ Describe Examples of Multi-KPI Alerts"
"Describe the Notable Events Workflow/ Work with Notable Events/ Investigating Issues with Deep Dives/ Describe Deep Dive Concepts and Their Relationships/ Describe Deep Dive Concepts and Their Relationships/ Use Default Deep Dives"
"Create and Customize New Custom Deep Dives/ Add and Configure Swim Lanes/ Describe Effective Workflows for Troubleshooting"
"Installing and Configuring ITSI/ List ITSI Hardware Recommendations/ Describe ITSI Deployment Options/ Identify ITSI Components"
"Describe the Installation Procedure/ Identify Data Input Options for ITSI/ Add Custom Data to an ITSI Deployment"
"Given Customer Requirements, Plan an ITSI Implementation/ Identify Site Entities/ Data Audit and Base Searches"
"Use a Data Audit to Identify Service Key Performance Indicators/ Use a Service Design to Implement Services in ITSI/ Thresholds and Time Policies"
"Create KPIs with Static and Adaptive Thresholds/ Use Time Policies to Define Flexible Thresholds/ Entities and Modules, Importing Entities"
"Using Entities in KPI Searches/ Templates and Dependencies/ Use Templates to Manage Services/ Define Dependencies Between Services"
"Anomaly Detection/ Enable Anomaly Detection/ Work with Generated Anomaly Events/ Correlation and Multi KPI Searches/ Define New Correlation Searches"
"Define Multi KPI Alerts/ Manage Notable Event Storage/ Aggregation Policies/ Create New Aggregation Policies"
"Configure User Access Control/ Create Service Level Teams/ Troubleshooting ITSI/ Backup and Restore/ Maintenance Mode, Creating Modules, Troubleshooting"