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ServiceNow PR000370: ServiceNow Certified System Administrator

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Reading Time: 8 mins | Publish Date: 21 Jun 2021 | Update Date: 15 Sep 2023

How to Prepare for ServiceNow Certified System Administrator PR000370 Exam

Preparation Guide for ServiceNow Certified System Administrator PR000370 Exam


The ServiceNow Certified System Administrator Exam specification defines the goal, audience, testing options, exam content coverage, testing framework, and prerequisites become a ServiceNow certified system administrator. Passing the ServiceNow System Administrator Certification Exam demonstrates proficiency in ServiceNow system administration and certifies that a candidate has the essential skills and knowledge necessary to manage the configuration, deployment, and maintenance of the Platform. ServiceNow Successful completion of this certification exam also establishes the basic skill set necessary to further certify individuals.

Passing the ServiceNow System Administrator Certification Exam demonstrates mastery of ServiceNow System Administration and certifies that a candidate has the skills and essential knowledge necessary to manage the configuration, implementation, and maintenance of the ServiceNow platform.

Successfully passing this certification exam also establishes the core skill set necessary to pursue further certification for individuals.

ServiceNow System Administrator Certification Proves Successful the candidate has the essential skills and knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow system. Passing this System Administrator Certification exam also sets a set of experiences necessary to continue on ServiceNow certification paths. It is a prerequisite for Of course. The exam consists of approximately (60) questions. For every question from exam, there are several possible answers. The person who takes the tests answers the options and selects the correct answer to the question. After completing and submitting the exam, you will immediately get a positive or negative result calculated and shown.

In all, one can conclude, is not just managed by individuals but is also very important for companies as well. Therefore, most of the companies value certification and consider certified professionals over the non-credential peers. In their first attempt but Certification-questions has the best ServiceNow-PR000370 dumps.

ServiceNow-PR000370 Exam topics

Candidates must know the EPM topics before they start of preparation because it will really help them solving the problems. Our ServiceNow-PR000370 practice test and ServiceNow-PR000370 exams pdf will include the following topics. These are covered in our ServiceNow-PR000370 dumps.

User Interface & Navigation

  • ServiceNow Overview
  • Lists and Filters
  • Forms and Templates
  • Branding


  • User Administration
  • Task Management
  • Notifications
  • Reporting

Database Administration

  • Data Schema
  • CMDB
  • Application/Access Control
  • Import Sets

Self-Service & Process Automation

  • Knowledge Management
  • Service Catalog
  • Workflows/Flow Designer

Introduction to Development

  • Scripting
  • Migration and Integration
  • Development

Certification Path

ServiceNow-PR000370 is an advanced exam and requires ServiceNow Fundamentals as pre-requisite.

  • Applicants can take a three-day ServiceNow Basics training course or the ServiceNow Basics training course offered at Now Learning.

  • To pass this exam, candidates must have completed the ServiceNow Fundamentals course and have at least six months of practical experience with ServiceNow.

  • Industry experience with database and system administration concepts is also helpful, as is knowledge of IT help desk processes and workflows related to incidents, problems, and changes.

ServiceNow Fundamental Training as Pre-requisite

In the friendly interactive session of this training course, the participants will comprehend the NOW Platform User Interface, get all the fundamental awareness regarding the database schema, the basic concepts of the implications of the commonly used applications. They will be inducted to advance level characteristics and functionality such as application development and scripting. This course comprises instructor videos, a series of hands-on activities, guided tours of the NOW platform, and relevant and strategic knowledge checks at places to check the grasping of the content. This course is for all those users who are experienced with ServiceNow or have been new in the introduction to the platform and yearning to know about the basic features of the platform.

The participants will get to know about: users, groups and roles; notifications and chat; running basic reports and the advantages of metrics, dashboards; populating the database using import sets; implementation of Flows and Workflows for process automation; different types of scripts used in the platform and a lot more with this training course. The following are important for clearing the exam:

  • Application navigation and user interfaces like lists and forms
  • The importance of branding, as well as how to apply it to the platform
  • Users, groups, and roles
  • Task management using assignment rules, presence, and work notes
  • Notifications and chat
  • Running basic reports, as well as the benefits of metrics and dashboards
  • The database structure: tables, records, and fields
  • Protecting ServiceNow instance data using Access Control rules
  • Populating the database using import sets
  • The structure of a configuration management database (CMDB) and associated configuration items
  • Two key ServiceNow self‑service applications: Knowledge Base and Service Catalog
  • Using Flows and Workflows for process automation
  • Various script types used throughout the platform
  • Capturing and moving configurations between instances, using update sets
  • Some of the major tools and features related to application development

Who should take the ServiceNow-PR000370 exam

The ServiceNow System Administrator Certification exam is available to ServiceNow customers, partners, sales engineers, and others interested in becoming a ServiceNow Certified System Administrator.

How to study the ServiceNow-PR000370 Exam

Every element of the exam is answered in ServiceNow-PR000370 dumps for the ServiceNow-PR000370 exam and is comprehensively covered, together with exercises designed to ensure that you know the style and types of questions which you are required to answer in the

The exam consists of approximately (60) questions. For each question on the examination,there are multiple possible responses. The person taking the exam reviews the response options and selects the most correct answer to the question.

For each multiple-choice question on the exam, there are at least four possible responses. The candidate taking the exam reviews the response options and selects the one response which most accurately answers the question.

For each multiple-select question on the exam, there are at least four possible responses. The question will state how many responses should be selected. The candidate taking the exam reviews the response options and selects ALL responses that accurately answer the question. Multiple-select questions have two or more correct responses.

Expertise is an critical aspect when certification exam questions are viewed as. Our ServiceNow-PR000370 dumps have sample questions which are prepared by specialists who have a lot of experience together with the certification programs exam. People who have skills in ServiceNow fundamentals or are beginners can get a lot of benefit from these.

How much ServiceNow-PR000370 Exam Cost

The price of the ServiceNow-PR000370 exam is $200 US

How to book the ServiceNow-PR000370 Exam

These are following steps for registering the ServiceNow-PR000370 exam.

Each candidate must register for the exam via the ServiceNow Webassessor website using a voucher obtained by completing the ServiceNow Fundamentals training prerequisite. Voucher codes are nontransferable and provides the candidate eligibility to sit for the Certified System Administrator exam only.

During the registration process, each test taker has the option of taking the exam at an Authorized Testing Center or as an online-proctored exam. In both testing venues, the Certified Implementation Specialist exam is done through a consistent, friendly, user interface customized for ServiceNow tests. The Kryterion testing network is worldwide and all locations offer a secure, comfortable testing environment. Candidates register for the exam at a specific date and time so there is no waiting and a seat is reserved in the testing center.

Each candidate can also choose to take the exam as an online-proctored exam. This testing environment allows a candidate to take the test on his or her own system provided that certain requirements are met.

What is the duration of the ServiceNow-PR000370 Exam

  • Format: Multiple choices, multiple answers
  • Length of Examination: 90 minutes
  • Number of Questions: 40
  • Passing Score: 70%

Sample Questions

Sample Question(s) are as follows:

Which one of these applications is available to all users?

  • Change
  • Incident
  • Facilities
  • Self Service

Correct Answer: D

Which module displays a list of tasks assigned to a user’s group, but not yet assigned to an individual user?

  • My Teams Work
  • My Groups Work
  • My Groups Tasks
  • My Teams Tasks

Correct Answer: B

Which one of the following is a definition for transform maps in ServiceNow?

  • A map that is used to store the history of the incident records
  • A map used to add data to encrypted fields
  • A map used to trigger Business Rules before the data is queued in the outbound Web Service
  • A map to determine relationships between fields displaying in an import Set to fields in an existing table

Correct Answer: D

Multiple Choice, Single Line Text, and Select Box are what type of elements in ServiceNow?

  • Order Guides
  • Request Types
  • Variable Types
  • Related Lists

Correct Answer: C

What is the language used for scripting in ServiceNow?

  • Java
  • AngularJS
  • JavaScript
  • Jelly

Answer: C

The benefit in Obtaining the ServiceNow-PR000370 Exam Certification

ServiceNow-PR000370 certification exam measures competency in the fundamentals of creating and managing worksheets and workbooks, creating cells and ranges, creating tables, applying formulas and functions, and creating charts and objects. The exam covers the ability to create and edit a workbook with multiple sheets and use a graphic element to represent data visually. Workbook examples include professional-looking budgets, financial statements, team performance charts, sales invoices, and data entry logs.

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