Reading Time: 5 mins | Publish Date: 22 Jun 2021 | Update Date: 22 Jun 2022
Microsoft Dynamics 365 for Customer Service MB2-718 Exam
Microsoft Dynamics 365 for Customer Service MB2-718 Exam which is related to Microsoft Certified Professional Certification. This exam measures and validates the create and manage cases, create and manage queues, install and configure Dynamics 365 field service, identify features and limitation of the Mobile Apps. App Developers, Sales Operations Managers, and IT Professionals usually hold or pursue this certification and you can expect the same job role after completion of this certification.
MB2-718 Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our MB2-718 dumps will include the following topics:
- Manage Cases, the Knowledge Base, and the Interactive Service Hub 25%-30%
- Manage Queues, Entitlements, and Service Level Agreements (SLAs) 20%-25%
- Implement Service Management Analysis and Voice of the Customer Surveys 15%-20%
- Manage the Unified Service Desk (USD) 15%-20%
- Manage Dynamics Field Service and the Interactive Services Hub 15%-20%
The Microsoft Dynamics 365 for Customer Service Certification includes only one MB2-718 exam.
Who should take the MB2-718 exam
The Microsoft Dynamics 365 for Customer Service MB2-718 Exam certification is an internationally recognized validation that identifies persons who earn it as possessing skilled as a Microsoft Certified Professional. If candidates want significant improvement in career growth needs enhanced knowledge, skills, and talents. The Microsoft Dynamics 365 for Customer Service MB2-718 Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass Microsoft Dynamics 365 for Customer Service MB2-718 Exam then he should take this exam.
How to study the MB2-718 Exam
Certification-questions.com expert team recommends you to prepare some notes on these topics along with it don’t forget to practice Microsoft MB2-718 Exam dumps which been written by our expert team, Both these will help you a lot to clear this exam with good marks.
How much MB2-718 Exam Cost
The price of the MB2-718 exam is $165 USD.
How to book the MB2-718 Exam
These are following steps for registering the MB2-718 exam. Step 1: Visit to Microsoft Exam Registration Step 2: Signup/Login to MICROSOFT account Step 3: Search for MICROSOFT MB2-718 Certifications Exam Step 4: Select Date and Center of examination and confirm with payment value of $165
What is the duration of the MB2-718 Exam
- Format: Multiple choices, multiple answers
- Length of Examination: 150 minutes
- Number of Questions: 45-60
- Passing Score: 700/1000
The benefit in Obtaining the MB2-718 Exam Certification
- After completion of Microsoft Certified Professional Certification candidates receive official confirmation from Microsoft that you are now fully certified in their chosen field. This can be now added to their CV, cover letters and job applications.
- When Candidates applying for a job or looking to promotion in their current position, a Microsoft Certified Professional certification in the field in which Candidates are applying will put you at the top of the list and make them a desirable candidate for employers.
- Candidates will get in-depth knowledge by completing the courses along with the access to revision materials for 6 months upon completion means they will have a wider skill set when it comes to the various technologies and systems than an uncertified professional. Certified Professional in this particular skill set is 74% more efficient when it comes to completing their tasks in a timely well-executed manner.
- Organization owners invest a lot in their employees when it comes to their training with the goal of making them quicker, more efficient, and more knowledgeable about their role. Certified Professional will reduce the time he spends on tasks, meaning he can get more done this could help reduce company downtime when repairing faults on a system or fixing hardware problems.
- Becoming Microsoft Certified Professional means one thing you are worth more to the company and therefore more to yourself in the form of an upgraded pay package. On average a Microsoft Certified Professional member of staff is estimated to be worth 30% more to a company than their uncertified professionals.
Difficulty in writing MB2-718 Exam
The Microsoft MB2-718 exam focuses on many technologies that’s why it is getting more and more fame in the IT sector within a short span. Microsoft updates their tech system and introduces new technologies in the market by this value of Microsoft MB2-718 exam increases. Therefore by this increases the difficulty of passing the Microsoft MB2-718 exam. Candidates should pass the Microsoft MB2-718 exam in order to survive in the IT field. Certification-questions provides latest and valid Microsoft MB2-718 exam questions. These Microsoft MB2-718 exam dumps have been verified and reviewed by the Microsoft professionals and experts. Certification-questions provides what others won’t provide you. Certification-questions Microsoft MB2-718 exam dumps have the latest and verified exam questions which will be asked in the real exam. Certification-questions offers you authentic Microsoft MB2-718 exam questions. Apart from this we also provide Microsoft MB2-718 practice test which includes all the practice questions for the Microsoft MB2-718 exam, Microsoft MB2-718 exam dumps that will ensure 100% passing surety and the simple user interface of Microsoft MB2-718 practice test. Our hired professionals who passed their Microsoft MB2-718 exam well contribute to making Microsoft MB2-718 exam dumps updated with Microsoft MB2-718 new questions to ensure candidates to clear their Microsoft MB2-718 certification exam at first attempt. Candidates can achieve the best result in the Microsoft MB2-718 exam they need to experience the types of Microsoft MB2-718 exam question they will be asked to answer and prepare for the Microsoft MB2-718 test from Microsoft MB2-718 PDF dumps for each and every topic.